Privacy Policy

1. Introduction

Welcome to Creator+ Program ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://creatorplusprogram.com (the "Site") and use our services to launch and scale your fitness business.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

2. Information We Collect

2.1 Personal Information You Provide

When you interact with our Site, we collect personal information that you voluntarily provide to us, including:

Fitness Creator Applications:

• Full name
• Email address
• Social media platform
• Follower count
• Content niche
• Posting frequency
• Monetization history and revenue range
• Willingness to promote for 7-14 days
• Motivation and readiness timeline
• Any additional information you provide in open text fields

Affiliate Program Applications:

• Full name
• Email address
• Preferred promotion method (content, email list, community, direct referrals, other)
• Audience reach/follower size
• Affiliate experience level
• Motivation for joining

General Contact:

• Name and email address for general inquiries
• Any information you provide when contacting our support team

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Data: Pages visited, time and date of visits, time spent on pages, click patterns, referring/exit pages
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms (if you interact with our social media content)
• Analytics providers
• Marketing partners
• Payment processors (for transaction data)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Primary Business Operations

• Application Processing: To review and process your fitness creator or affiliate applications
• Program Onboarding: To onboard accepted applicants into our Creator+ Program
• Communication: To send you important updates, program information, and respond to your inquiries
• Support: To provide customer support and troubleshoot issues

3.2 Business Development

• Program Improvement: To analyze trends and improve our program offerings
• Marketing: To send promotional materials about Creator+ Program services (with your consent where required)
• Lead Categorization: To segment leads by type (fitness creators vs. affiliates) for targeted communication
• Performance Analytics: To understand program effectiveness and creator success rates

3.3 Legal and Security

• Compliance: To comply with legal obligations and respond to lawful requests
• Fraud Prevention: To detect and prevent fraudulent applications and spam submissions
• Security: To protect our Site, services, and users from security threats
• Contract Enforcement: To enforce our terms of service and other agreements

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Site and services, including:

• Email Service Providers: For sending application confirmations and program communications (e.g., PHPMailer, email marketing platforms)
• Web Hosting: Hostinger (hstgr.io) hosts our Site and stores certain data
• Analytics Providers: Google Analytics, Meta Pixel (if implemented) for website analytics
• Payment Processors: For processing affiliate commission payments
• CRM Systems: For managing applicant relationships and program operations

These service providers are bound by confidentiality obligations and may only use your information to perform services on our behalf.

5.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or use of your personal information.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, law enforcement).

5.4 Protection of Rights

We may disclose information to:

• Enforce our terms and conditions
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public
• Prevent or investigate fraud, security issues, or technical problems

5.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

6.2 Types of Cookies We Use

• Essential Cookies: Required for basic Site functionality (cannot be disabled) - Session management, security features, form submission handling
• Analytics Cookies: Help us understand how visitors use our Site - Google Analytics (if implemented), Meta Pixel (if implemented), visitor behavior tracking
• Marketing Cookies: Used for targeted advertising and campaign tracking - Social media pixels, retargeting cookies, conversion tracking

6.3 Your Cookie Choices

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer.

6.4 Do Not Track

Some browsers have "Do Not Track" features. Currently, there is no industry standard for how to respond to these signals, so our Site does not respond to Do Not Track signals.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption: SSL/TLS encryption for data transmission (HTTPS)
• Access Controls: Limited access to personal information on a need-to-know basis
• Honeypot Fields: Anti-spam measures to prevent bot submissions
• Regular Security Audits: Periodic reviews of our security practices
• Secure Hosting: Use of reputable hosting providers with strong security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Application Data: Retained for the duration of your participation in our program and for up to 7 years after termination for legal and accounting purposes
• Marketing Data: Retained until you unsubscribe or request deletion
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely
• Legal Holds: Data subject to legal holds will be retained until the hold is lifted

When your information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

9.1 Rights for All Users

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time

9.2 Additional Rights (GDPR - EEA, UK, Switzerland)

• Portability: Request a copy of your data in a structured, commonly used format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests or direct marketing
• Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
• Lodge a Complaint: File a complaint with your local data protection authority

9.3 Additional Rights (CCPA - California Residents)

• Know: Know what personal information is collected, used, shared, or sold
• Delete: Request deletion of personal information (subject to exceptions)
• Opt-Out of Sale: We do not sell personal information, but you have the right to opt-out if we ever do
• Non-Discrimination: Not be discriminated against for exercising your privacy rights

9.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@creatorplusprogram.com
• Subject Line: "Privacy Rights Request"
• Include: Your full name, email address, and specific request

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

10. International Data Transfers

Our Site is operated from South Africa, and information we collect may be transferred to, stored, and processed in South Africa or other countries where our service providers operate.

If you are accessing our Site from outside South Africa, please be aware that your information may be transferred to, stored, and processed in countries with different data protection laws than your country of residence.

For EEA users: When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions
• Other legally approved transfer mechanisms

11. Children's Privacy

Our Site and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 18 without parental consent, we will take steps to delete that information.

12. Third-Party Links

Our Site may contain links to third-party websites, including:

• Social media platforms (for fitness creators to showcase their content)
• Partner services
• Educational resources
• Payment processors

We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification for significant changes (if you have provided your email)

Your continued use of our Site after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

15. Specific Disclosures by Region